Welcome to the JUEJING OUTDOOR LLC website. This website is operated by JUEJING OUTDOOR LLC (hereinafter referred to as “we” or “the Company”) and primarily sells hiking packs and related outdoor backpack products.
By visiting this website, browsing products, creating an account, or placing an order, you acknowledge that you have read and understood these Terms of Service. Please read the following information carefully before making a purchase. If you do not agree to these terms, please discontinue use of this website.
- Company Information and Scope of Business
Company: JUEJING OUTDOOR LLC
Address: 300 ROBINSON ST UNIT 308B, BASALT, CO 81621
Email: [email protected]
This website primarily offers online sales of hiking packs and related outdoor backpack products. We are committed to providing customers with clear product information, a convenient shopping process, and necessary customer support.
- Account and Website Use
You may browse certain parts of the website without creating an account. For features requiring an account, you must provide accurate, complete, and up-to-date information and keep your account login credentials secure.
You are responsible for managing activities conducted through your account. Please contact us immediately if you discover unauthorized access to your account or other security issues.
To the extent permitted by law, we reserve the right to restrict access, suspend use, or terminate accounts that violate these terms, compromise website security, or infringe upon the legitimate rights and interests of other users.
- Product Information and Orders
We strive to ensure that product descriptions, images, specifications, capacities, colors, materials, and pricing information on the website are accurate and clear. Product images may exhibit reasonable visual differences from the actual products due to display devices, lighting, or photography conditions.
Submitting an order does not constitute final acceptance of the order. The validity of an order is subject to payment confirmation and our order confirmation process.
To the extent permitted by law, in the event of product stockouts, obvious errors in pricing or page information, suspected fraudulent transactions, or other circumstances preventing the reasonable fulfillment of an order, we may contact the customer to verify information or cancel the relevant order and refund any payments received. Nothing in these terms excludes consumer rights that cannot be excluded under applicable law.
- Payment Terms
Customers shall complete payment based on the price, currency, taxes, and other applicable fees displayed on the checkout page.
We may process online payments through third-party payment service providers. Customers must ensure that the payment information submitted is accurate and valid, and that they are authorized to use the selected payment method.
Payments may be subject to identity verification, security reviews, or transaction risk checks by the payment service provider. If a payment fails, is declined, or requires further verification, order processing may be delayed accordingly.
Data related to the payment processing may be handled by the payment service provider in accordance with their applicable terms and privacy policies.
- Billing Terms: One-Time Purchase
The JUEJING OUTDOOR LLC website operates on a one-time product purchase model.
One-time Payment: When purchasing a hiking backpack, the customer pays a one-time fee based on the total order amount displayed at checkout.
No Subscription Service: Product sales on this website do not constitute a recurring subscription service; customers are not required to make ongoing monthly, annual, or other periodic payments.
No Automatic Renewal: Purchasing a product does not automatically activate a membership subscription, an auto-renewal plan, or an authorization for recurring charges.
Separate Billing per Order: Each order is billed individually. To purchase products again, the customer must submit a new order and confirm the corresponding payment.
Transparent Pricing: Product prices, applicable taxes, shipping fees, and other necessary charges (if any) will be disclosed during the checkout process.
Refund Processing: Refunds may be requested in accordance with the relevant procedures for orders that qualify under this website’s refund policy or applicable law. Refunds will be processed based on the original payment method and the payment service provider’s processing procedures.
Payment Disputes: If a customer believes there has been an unauthorized charge, a duplicate charge, or any other billing error, they should contact us promptly at [email protected] for investigation and resolution.
We will not charge customers unauthorized, subsequent recurring fees solely because they have completed a one-time product purchase.
6. Intellectual Property and Ownership
This website and its related content—including, but not limited to, text, page layouts, graphics, logos, trademarks, product descriptions, original photographs, images, icons, page designs, software, and other related materials—are owned by JUEJING OUTDOOR LLC or the respective legal rights holders and are protected by applicable intellectual property laws.
6.1 Ownership of Website Content
Unless expressly stated otherwise, intellectual property rights regarding website content created by JUEJING OUTDOOR LLC or content for which it has legally obtained usage rights belong to JUEJING OUTDOOR LLC. Third-party trademarks, brand names, images, and other protected materials remain the property of their respective legal rights holders.
6.2 Product Purchase and Transfer of Ownership
Purchasing a hiking backpack does not grant the customer ownership rights to the website’s trademarks, product images, copy, website design, or other intellectual property.
To the extent permitted by applicable law, the transfer of ownership of purchased physical goods is determined in accordance with applicable law and this website’s terms of shipping and sale. Ownership of the goods and intellectual property rights regarding website content constitute distinct categories of rights.
6.3 Limited License for Use
We grant customers a limited, non-exclusive, non-transferable license to access and use this website solely for personal shopping, product information, and other lawful purposes.
You may not copy, modify, distribute, publicly display, commercially use, or otherwise exploit the website’s protected content without prior written permission from us or the relevant rights holders, except for actions expressly permitted by applicable law.
6.4 Prohibition of Infringement
You may not use, copy, or misappropriate JUEJING OUTDOOR LLC’s name, logos, trademarks, website images, or other protected materials without authorization; nor may you remove copyright notices or engage in any conduct that infringes upon the intellectual property rights of third parties.
In the event of suspected intellectual property infringement or violations of these terms, we reserve the right—to the extent permitted by law—to demand the cessation of the infringing activity, restrict access to the relevant content, and take appropriate legal action.
7. Acceptable Use
You agree to use this website only in a lawful, reasonable manner that complies with these Terms, including:
Providing truthful and accurate order and contact information.
Using only payment methods you are authorized to use.
Complying with applicable laws, regulations, and third-party service rules.
Respecting the intellectual property rights of the Company and third parties.
Refraining from interfering with the website’s normal operation or disrupting the user experience of others.
You may not use this website for fraud, illegal transactions, unauthorized commercial activities, or other improper purposes.
- Prohibited Conduct and Consequences of Violations
When using this website, you must not:
Submit false identity details, false addresses, or misleading order information.
Use stolen, unauthorized, or otherwise illegally obtained payment information.
Interfere with the website’s security or normal operation via malicious programs, automated attacks, or other technical means.
Gain unauthorized access to the website’s servers, accounts, backend systems, or other restricted areas.
Copy, scrape, repost, or commercially exploit the website’s protected content without authorization.
Post content that is illegal, fraudulent, harassing, or infringes upon the rights of others.
Use the website to engage in money laundering, payment fraud, or other illegal activities.
Otherwise violate these Terms of Service or applicable laws.
If we have reasonable grounds to believe that certain conduct violates these Terms or applicable laws, we may—depending on the circumstances—issue warnings, cancel unfulfilled orders, restrict website functionality, suspend or terminate accounts, and seek damages or other legal remedies.
Regarding order cancellations and refunds, we will comply with applicable laws and our website’s policies, ensuring that enforcement measures do not deprive customers of their statutory rights.
- Returns, Refunds, and Order Cancellations
Specific rules regarding return eligibility, return procedures, refund timelines, return shipping costs, and order cancellations are governed by the Return and Refund Policy published separately on this website.
In the event of a conflict between these Terms and mandatory consumer protection requirements under applicable law, the mandatory legal provisions shall prevail.
Customers wishing to request a return or check refund status should contact us at [email protected].
10. Limitation of Liability
To the maximum extent permitted by applicable law, JUEJING OUTDOOR LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from the following circumstances, beyond the limits prescribed by law:
Website access issues caused by network interruptions, system failures, or third-party service disruptions beyond reasonable control.
Losses resulting from the user providing incorrect information or improper use of the website.
Delays in performance caused by force majeure or other events beyond reasonable control.
Losses caused by the actions of unauthorized third parties for which the Company is not legally liable.
To the extent permitted by law, regarding claims directly related to a specific order, the scope of the Company’s liability shall be determined based on the specific facts, applicable laws, the value of the relevant order, and other factors.
Nothing in this clause excludes or limits liability that cannot be excluded or limited under applicable law, including consumer rights that cannot be waived by law, liability for fraud, or other liabilities that cannot be legally restricted.
- Dispute Resolution
If you have any dispute regarding an order, payment, product, or website service, we recommend that you first contact us via email so that both parties may attempt to resolve the matter through amicable negotiation.
Contact Email: [email protected]
If the dispute cannot be resolved through negotiation, both parties may seek assistance from a court of competent jurisdiction or another legitimate dispute resolution body in accordance with applicable law.
Where both parties agree and applicable law permits, the dispute may also be addressed through mediation or other voluntary dispute resolution methods.
Nothing in this clause requires the customer to waive their right to litigation, statutory remedies, or other non-waivable consumer protection rights.
- Governing Law and Jurisdiction
These Terms of Service and any disputes related to this website shall be governed by the laws of the State of Colorado, USA, without prejudice to the mandatory provisions of applicable law.
For disputes arising from or related to these Terms, either party may initiate legal proceedings in a court of competent jurisdiction.
Nothing in this clause excludes mandatory protections afforded to consumers by the laws of their place of residence, nor does it exclude other legal provisions that must apply by law.
13. Third-Party Services and Links
This website may utilize payment, logistics, web hosting, or other technical services provided by third parties and may contain links to third-party websites.
Third-party services are operated by their respective providers and may be subject to independent terms of use and privacy policies. We recommend that you review the applicable terms before using such services.
We do not assume liability beyond the scope permitted by applicable law for independent actions taken by third parties for which we are not legally responsible.
- Amendments to Terms
We may update these Terms of Service due to business changes, adjustments to website functionality, or legal requirements.
Revised terms will be posted on this website, with the update date indicated where appropriate. For material changes requiring separate notification or consent under the law, we will take appropriate measures in accordance with applicable legal requirements.
Your continued use of the website after the revised terms take effect constitutes your acceptance of the updated terms to the extent permitted by applicable law. Transactions regarding orders already submitted remain subject to applicable law and the terms in effect at the time the order was placed.
- Severability
If any part of these terms is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect to the extent permitted by law.
Failure to exercise, or delay in exercising, any right under these terms shall not be deemed a permanent waiver of that right, unless otherwise provided by applicable law.
Thank you for choosing JUEJING OUTDOOR LLC. We are committed to providing clear product information, a transparent one-time payment process, and reliable customer support to help you prepare for every outdoor adventure.